Real Gutters LLC ('we,' 'us,' or 'our') is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
—1. Information We Collect
When you submit a service request through our website, we collect the following personal information:
• Full name (first and last)
• Email address
• Phone number
• Home or property address (street, city, state, ZIP code)
• Selected service and any project notes you provide
• Preferred contact language (English or Spanish)
—2. How We Use Your Information
We use the information you provide solely to:
• Contact you regarding your service request or estimate
• Schedule a free on-site visit to your property
• Communicate updates about your project
• Send you promotional offers or marketing communications about our services (you may opt out at any time)
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
—3. How We Store Your Information
Your data is stored securely in a cloud database provided by Supabase (supabase.com), a third-party infrastructure provider. Data is encrypted in transit and at rest. We apply industry-standard security measures to protect against unauthorized access, alteration, or disclosure. We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.
—4. Phone & Text Communications (TCPA)
By submitting our contact form, you expressly consent to be contacted by Real Gutters LLC via phone calls, text messages (SMS), or emails regarding your service request. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. This consent is not a condition of purchasing any service.
—5. Email Communications (CAN-SPAM)
If we send you marketing emails in the future, each message will include a clear and easy way to unsubscribe. We will honor all opt-out requests promptly. We will not use misleading subject lines or sender information.
—6. Your Rights
You have the right to:
• Request access to the personal information we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications at any time
To exercise any of these rights, contact us using the information below.
—7. Cookies & Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may collect anonymized data about your browsing behavior. You can disable cookies through your browser settings.
—8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes your acceptance of the revised policy.
—9. Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, please contact us:
Real Gutters LLC
Email: contact@realguttersllc.com
Phone: +1 630 380 9333
Service Area: Chicagoland, Illinois
Real Gutters LLC · Chicagoland, Illinois · contact@realguttersllc.com · +1 630 380 9333